Customer Loyalty Programs

Being essential to big and successful companies, loyalty programs are becoming the strongest supports of the brands by showing their effects lately.  The longer the companies execute a customer loyalty program the more accurate data they have, and this helps to make a loyalty activity special to the target audience. With Big Data, the companies that gain competitive superiority and significant advantage realize the importance of loyalty more day by day. In order to be successful at the loyalty programs, which target end users, employees, dealers and which made specially to them, it is important to take each step precisely and carefully!

Analysis matters immensely in the loyalty programs that goes beyond sending SMSs, mails and giving cards. In order not to lose the existing customers but turn them into loyal customers, it is necessary to reach to them from all platforms all the time and to present them special offers. Biggloyalty comes up with solutions according to the brands’ needs by reaching to the end user at every point with its Biggrewards and Biggymobile programs. Helping to get ahead of the competitors with gift options that amounts to more than 25.000 from 30 main categories and 850 popular brands, Biggloyalty customer loyalty programs create loyal customers and reward them. It becomes possible to get to know the customer cloesely and make right offers once the customer has been reached, thus, the marketing costs decrease and the companies’ sales and profit ratio increase.

Since it is a very important step to create a sense of belonging on the target audience in the loyalty programs, they should feel special, an efficient rewarding mechanism should be established, and they should gain some privileges. The more an interaction, which is one of the important notions on the way of loyalty programs’ success, carries emotional meaning, the more the level of relationship and loyalty strengthen and consolidate. Other than the increase in sales, being an expert on the customer loyalty programs specially designed to the dealers with club applications to know their brands better, socialize and interact, Biggclub application provides efficient results to the companies in both their sell-in and sell-out activities. In the Biggclub loyalty programs that help to reward the dealers according to their performance and efficiency, campaigns are also created based on the product group, customer and time interval.

Being one of the biggest values of the companies, the specially tailored loyalty programs increase the commitment that employees feel towards the company and increase the corporate dignity by providing competitive supremacy over the rival companies. Biggstars loyalty programs, which motivate the employees and increase their performance, ensure that the talented employees stay in the company. Also offering a platform to share their opinions for the employees that are rewarded and appreciated for their performance, responsibility and team work, Biggstars loyalty programs can be specially tailored for the fundamental values of the corporations.